Return and Exchange Policy

Your satisfaction matters to us. Please read our return and exchange policy below before making a purchase.

Returns

[Please add your return window, e.g. “We accept returns within 7 days of delivery.”]

[Please specify the condition items must be in to qualify for a return — e.g. unused, original packaging, tags attached.]

Exchanges

[Please add your exchange policy — e.g. whether customers can exchange for a different colour or item.]

Non-Returnable Items

[Please list any items that cannot be returned or exchanged, if applicable.]

How to Request a Return or Exchange

1. [Step 1: e.g. Contact us within the return window via WhatsApp or email.]
2. [Step 2: e.g. Provide your order number and reason for return.]
3. [Step 3: e.g. We will confirm eligibility and provide return instructions.]

Refunds

[Please add your refund method and timeline — e.g. refunds are issued within 5–7 business days via the original payment method.]

If you have any questions, please contact us before returning your item.